Faq
Find answers to all your Medina City Ltd-related questions here!
Product Inquiries
Traditional retail stores are restricted in the variety of items they are able to stock, because they are catering to a specific demographic area. However, Medina City Ltd has a much more efficient inventory model that makes it cost effective for us to carry a much wider variety of products targeting all kinds of niche customer demands.
Fragranceoutlet.com is committed to ensuring complete customer satisfaction, and will do its best to satisfy all of its customers' fragrance needs. If a customer is searching for a hard-to-find fragrance, we will do our best to locate that item and keep it in our inventory. You can be assured that Fragranceoutlet.com will always carry a wide selection of brand name fragrance products.
Does Medina City Ltd sell imitation brands, old and or used products?
Our product selection is frequently updated and expanded. Our product line is growing rapidly as we add more of the best designer Medina City Ltd brands.
No. Fragranceoutlet.com can only ship directly to the customer. One of the main reasons behind Fragranceoutlet.com's ability to offer deep discounts is our efficient business model. It is more cost effective to ship orders directly to you, your family members, or friends. We do not ship customer orders to Fragrance Outlet, Inc. stores for customer's pick-up.
No. Online orders can only be shipped back to our warehouse. Please reach out to customer service for more information regarding your return.
You are welcome to send us your fragrance request by email to support@medinacity.net or call our customer service department at between the hours of 9am to 5pm Eastern Standard Time to make a special request. We will do our best to locate the requested product and notify you when it becomes available.
- Address : International House, 66 Lavender Hill, London, SW11 5RQ
- Phone : 020 3355 1402
- Emaill : support@medinacity.net
- Opening Time : (Mon - Fri) 9am - 5pm